Thank you for choosing ARM for your automotive needs! We understand that occasionally you may need to return a product for any of a multitude of reasons. Please review our return policy below:
1. Eligibility:
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Items from ARM Motorsports are eligible for return within 30 days from the date of purchase.
- The item must be in its original condition, uninstalled, with no signs of wear or damage caused by misuse or modification.
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Any used item purchased from ARM Motorsports is a final sale.
2. Return Process:
- Prior to returning the item, please contact our customer support team to initiate the return process. They will provide you with an RMA number.
- Please securely package the item, including all accessories and original packaging, to prevent any damage during transit.
- Clearly write the RMA number on the outer packaging of the return shipment.
3. Return Shipping:
- The customer is responsible for the cost of return shipping.
- We recommend using a reliable shipping method with tracking and insurance to ensure the safe arrival of the return.
4. Inspection and Refund:
- Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
- If the item is deemed eligible for a refund, we will initiate the refund process.
- The original outgoing shipping costs are deducted from the total return amount.
- Any missing components will be deducted from the total return amount.
- Refunds will be issued using the original payment method.
5. Exclusions:
- The following items are not eligible for return:
- Items damaged due to misuse, improper installation, or negligence.
- Items that have been modified or altered from their original condition.
- Items without a valid proof of purchase.
- Items that have been installed.
If you have any further questions or require assistance with your return, please don't hesitate to reach out to our customer support team. We are here to help! Thank you for choosing ARM MOTORSPORTS.
